1125 Ford Street
Pro-Pak Industries, Maumee
Customer service at Pro-Pak Industries is more than a department. It is a company-wide obsession. Estimating, board ordering, shipping, production planning, warehousing operations - virtually every function here is customer-driven. We are good at customer service primarily because we are always trying to be better. Today's market demands faster turnaround and higher quality - goals we can often reach by working smarter, not harder. Comprehensive planning, doing things right the first time, never assuming we know more than our customers, communicating up front when mistakes occur, careful attention to the smallest detail - all are attributes built into Pro-Pak customer service.